Cardholder Dispute Resolution


for Issuers

Reduce Chargeback
Inventory and Lower Dispute Costs

CDRN™ Benefits for Issuers

  • Reduce small balance write-offs incurred in lieu of processing chargebacks.

  • Comprehensive coverage: Mitigates both fraud and non-fraud dispute reason codes.

  • Speeds resolution time to avoid additional expenses: Average resolution time of 24 hours stops subsequent billings that create even more chargebacks and lowers costs associated with resulting representments and card association fees.

  • Growing merchant network: With a triple digit growth supporting more than 15,000 merchant accounts, Verifi’s credibility, business development efforts and flexible integration options allow you to easily gain access to new merchants on our network.

  • Support your reputation and brand: CDRN manages disputes promptly to reduce cardholder dissatisfaction and potential loss in purchase volume.

  • Lower costs and regain resource time: Direct exchange of information and feedback loop between Issuers and Merchants. Disputes can be resolved with certainty before they become chargebacks.

Ready to Transform Your Dispute Management Process?

Get in touch today and schedule an executive briefing

Let us show you how the world’s top issuing banks are improving the cardholder experience and lowering operational costs


Learn more about other Verifi products and services and dramatically reduce your chargeback volume and decrease operational expenses.

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Order Insight for Issuers
Quickly resolve cardholder inquiries


CDRN for Merchants
Stop chargebacks


Order Insight for Merchants
Deflect disputes quickly

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